Apple Toolkit is a collection of technologies, education, and support from Ntiva that is meant for IT teams who want to feel confident in delivering comprehensive and efficient Apple device security, management, and help desk services throughout their organization.
Properly managing, securing, and supporting Apple workstations — and the demanding people who use them — requires Apple-native tools, workflows, and expertise. Windows-focused IT teams often try to shoehorn Macs into a Windows-workflow with frustrating results. Apple devices don’t have to be frustrating.
Apple Toolkit is a complete program that delivers:
100% integration with the Apple ecosystem
Ongoing Apple education for your team
Increased efficiencies as you provide greater value to your Apple users
Apple Business Manager (ABM) is required to streamline how you securely deploy Apple devices and is necessary to configure device settings and buy and distribute content. We’ll help you set up Apple Business Manager using federated authentication with Microsoft Azure Active Directory so you can quickly create employee accounts with Managed Apple IDs.
To connect company-owned Apple devices to Apple Business Manager, Apple requires that you purchase directly from Apple or a Preferred Device Enrollment Reseller. We’ll help you establish an Apple Customer Number or obtain the necessary Reseller IDs to ensure your devices are authorized for management.
With work-from-anywhere initiatives, it’s more important than ever to automatically manage your Apple devices without physically touching or prepping them before users get them. We’ll help you operate most efficiently while looking like Apple-experts with Zero-touch deployment (similar to Windows Autopilot) so you can further simplify the setup process and get users up and running quickly.
Powered By Addigy
At the heart of the Apple Toolkit is our favorite RMM tool, Addigy. Easily perform Apple Mac patch scans, monitor workstations, utilize the advanced alerting setup, build complex (or simple) reports, and use a powerful remote support utility to deliver a complete Apple Support Solution.
Advanced Endpoint Protections
Malwarebytes has been an Apple standard for years, and we use it here at Ntiva, so we included it as part of the Apple Toolkit. Let us know if you have another solution, and we'll see if we can add it to your Apple Toolkit. Popular solutions include SentinelOne, Carbon Black, and OpenDNS.
Secure Cloud Backups
Data loss and ransomware threats can happen on Macs, and protecting geographically dispersed devices needs a reliable backup solution. We include Druva endpoint backup. If you use another solution we can investigate adding it to your Apple Toolkit.
Rapidly Deploy & Patch Software
With the combination of public software managed by Addigy and Ntiva custom builds, you can rapidly deploy and update macOS, Apple apps, and third-party applications. Your security team will appreciate your proactive approach to preventing Apple security vulnerabilities.
Ongoing Apple Education
Join our members-only livestreams to participate in demonstrations and talk about challenges your team wants to overcome in the Apple ecosystem. Topics include Apple Business Manager, Authorized Apple Store or Reseller, Apple Mobile Device Management, Apps & Books, Apple Push Notification service, and more!
Simplified Apple Device Portal
Our custom device portal allows your support team to quickly diagnose Apple device issues while providing an easy reporting tool you can share with company stakeholders.
M E T H O D O L O G Y
Learn what it takes to leverage the Apple ecosystem, how it differs from Windows, and what to identify in your existing environment to become a more Apple-friendly team. (Free and a prerequisite to subscribing to the Apple Toolkit.)
Learn how to communicate to your Apple users the system’s value to enroll existing Apple devices quickly, securely, and collaboratively.
Better secure your organization by automating the patching of these five most common vulnerabilities: Acrobat Reader, Firefox, Google Chrome, macOS, and Microsoft Office.
Continue building the foundation of your Apple technology practice with compliance policies that address the needs of your organization while enabling your team to work efficiently and securely.
With the Apple Toolkit firmly in place, attack your future state with documentation, checklists and goals to make your solution more efficient, more secure, and more Apple-friendly for everyone.
Continue learning, maturing and growing in the Apple space. Define your goals and how much responsibility you want to take on to further enhance your Apple Toolkit.
Apple Toolkit is a full-featured solution for IT teams of all sizes who want to professionally manage, secure and support Apple devices — and embrace the growing demand for Apple devices in business. Contact us to start the conversation on how we can help your team get up to speed as quickly as possible, to start supporting the demands of your Apple-savvy employees.